Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when navigating our step-by-step coordinates funnel. This includes your Full Name, WhatsApp / Mobile Phone Number, and Email Address. We also dynamically capture automated technical details, including your client IP Address, web User Agent, and Snapchat-specific tracking identifiers (such as click IDs or cookies). Additionally, if you grant location permissions, we capture your temporary Device Location Coordinates (Latitude/Longitude) on the frontend purely to suggest the closest spa branch. These coordinates are processed entirely inside your local browser and are never stored on our servers or transmitted to any external third-party services.

2. Purpose of Collection

Your personal credentials (Name, Email, Phone) are collected and processed strictly for internal coordination of spa reservations. This information is utilized solely to confirm bookings, schedule sessions with therapists, send automated WhatsApp/SMS reminders, and manage your luxury host coordinates. We enforce strict data storage and do not sell, rent, or lease your identity to third-party commercial services.

3. Pixel Tracking & Marketing Data

To measure the conversion effectiveness and reach of our online marketing campaigns, anonymous interaction signals (such as event times, hashed mobile numbers, hashed emails, event IDs, and URLs) are shared securely via analytics pixels to respected advertising platforms (specifically Snapchat Ads). This process ensures maximum data security while permitting correct campaign optimization. Hashing processes prevent the direct exposure of raw personal details to the platforms.

4. Corporate Information

• Company: LAGUNA MS MGENTS MASSAGE L.L.C.
• License No.: 894549
• Support Email: info@laguna.global